From days of paperwork to a few guided steps.
Identity checks, document capture, compliance screening and account setup in one secure digital journey, for customers, staff and partners.
For banks, SACCOs and insurers losing customers to slow, paper-based onboarding
Paper forms, branch visits and customers who give up
A guided digital journey, compliant by design
Check who the customer is, digitally.
Manual identity checks and photocopied documents are slow, error-prone and easy to get wrong.
Identity confirmed without a branch visit.
Check who the customer is, digitally.
Manual identity checks and photocopied documents are slow, error-prone and easy to get wrong.
Identity confirmed without a branch visit.
Short, clear steps on every channel.
Long, confusing forms make customers abandon their application before they finish.
More applications completed, with fewer calls for help.
KYC and AML checks built into the flow.
Compliance checks happen after the fact, so accounts sit waiting for activation and risky ones slip through.
Customers active sooner, with every check on record.
Today's journey, its drop-off points and checks.
The new journey and the checks inside it.
Identity sources, screening and your core.
Go live on one product, measure, then extend.
Walk through a full digital onboarding journey, from ID capture to an active account.
