FinSenseFINSENSEAFRICA

Robotic Process Automation

A digital workforce for the work nobody wants.

Data entry, reconciliations, reports and onboarding drain your teams and invite errors. We combine RPA with AI to run that work around the clock, the same way every time, so your people can focus on customers.

Find processes to automateTake the AI readiness test
processes automated
70+
processes automated
bots in production
30+
bots in production
Trusted by banks and financial institutions
  • KCB
  • NCBA
  • Co-op Bank
  • DTB
  • HFCB
  • DIB
  • IPSL
12
markets on the map
20+
years in banking tech
95%
projects on time
What we automate

Built for banking, useful everywhere.

Onboarding & KYC

ID extraction, checks against IPRS and KRA, and entry into the core system.

Compliance & reporting

CRB updates, KRA reconciliation, statements and AML job scheduling.

Back office

Payment reversals, clearing account reconciliation and GL file processing.

IT service desk

Chatbots for password resets and ticket logging.

Document processing

AI-powered OCR for invoices, forms and cheques.

HR

AI-assisted CV screening against the job description.

AI
Where AI comes in

Bots that can read, not just click.

Plain RPA follows rules. Adding AI lets your digital workforce handle documents and messages too.

  • Scanned forms and IDsWhat AI adds: OCR reads and checks the fields
  • Routine staff requestsWhat AI adds: A chatbot answers and logs the ticket
  • Stacks of CVsWhat AI adds: A shortlist ranked against the role
  • Market newsWhat AI adds: Daily scanning for competitor and brand mentions
Where to start

Automate the right processes first.

We score your processes by volume and by how rule-based they are. High-volume, rule-based work goes first.

Redesign firstAutomate first
Volume →
1KYC onboarding2CRB updates3Account reconciliationComplaint handlingPayment reversalsBoard reporting
Leave manualQuick wins
Rule-based →

Numbered circles are the shortlist below. Open circles are the rest we scored.

Automate first
  1. 1KYC onboarding
  2. 2CRB updates
  3. 3Account reconciliation

An illustrative example. We map your own processes in the discovery workshop.

How it runs

Discover, build, deploy, scale.

01

Discover

Find the highest-return processes.

  • Map candidate processes with your teams
  • Score them by volume, rules and value
  • Agree the first processes to automate
You getA prioritised automation list
What you receive

Bots in production, and the means to grow them.

  • 01A prioritised automation pipeline
  • 02Production bots on UiPath, Automation Anywhere or Power Automate
  • 03Process and bot documentation
  • 04Monitoring and support
  • 05A Centre of Excellence playbook
  • 06Training for your team
FAQ

Questions leaders ask us.

Which platforms do you work with?

UiPath, Automation Anywhere and Microsoft Power Automate. We recommend the one that fits your estate and licences.

Which processes suit automation?

High-volume, rule-based work with clear inputs, such as data entry, reconciliations, report generation and onboarding checks.

Will bots replace our staff?

Bots take the repetitive tasks. Your people move to work that needs judgement and customer contact.

How soon do we see a return?

We start with high-impact processes so value shows early. The discovery workshop gives you an estimate for each one.

Stop re-keying. Start automating.

Tell us which tasks take up your team's day.

Find processes to automateTake the AI readiness test